Booking.com - панацея для путешественника?

At Booking.com, we are dedicated to the security and data protection of our guests. In that spirit, we’re writing to inform you that unauthorized third parties may have been able to access certain booking information associated with your reservation.

We recently noticed suspicious activity affecting a number of reservations and we immediately took action to contain the issue. Based on the findings of our investigation to date, accessed information could include booking details and name(s), emails, addresses, phone numbers associated with the booking and anything that you may have shared with the accommodation.

To keep your booking secure, we have updated the PIN number of your booking reservation.

Reservation number - 1111111111

New PIN - 1111

If you have received suspicious emails or phone calls, these could be from malicious actors pretending to represent the accommodation or Booking.com. Please remember that:

We'll never ask you to share credit card details by email, over the phone, through text or Whatsapp

We'll never ask you to make a bank transfer that is different from the payment policy details in your booking confirmation

If you receive an email that appears to be sent by the accommodation provider or Booking.com, please remain vigilant before clicking on any links

We recommend that you have security protocols (such as an antivirus programme) set up on your devices to keep you safe from phishing attempts.

The security of your personal information is our utmost priority. We will continue to enhance and extend the robust security measures we have in place to secure your reservations with us.

We’re here to support you, so if you have any questions or concerns or notice any unexpected changes to your reservation, please do not hesitate to contact our Customer Service team, available 24/7. You can find the contact information in your reservation confirmation.

Thank you for choosing Booking.com.

Kind regards,
Booking.com